Total Care Score (TCS) is an integrated work management solution, giving supervisors the tools to track workforce behavior and performance, ensuring that staff has best practices to guide their work and quickly close gaps, strengthening productivity, and driving the achievement of key performance indicators.
Data-driven solutions that enable healthcare professionals to manage their work efficiently, to tailor interventions to individual patient needs, predict health trends, and improve overall patient outcomes.
Compliance
Enable organizations to streamline compliance activities through a unified, continuous process, minimizing disparate communication, identifying real-time gaps, and utilizing dashboards and automated trackers for effective compliance management.
Workforce Management
Empower organizations to assess and incentivize individual contributions, identify high-performing employees for motivation and support, and monitor employee satisfaction levels systematically.
Operational Excellence
Enable post-acute care organizations to streamline operations, enhance managerial oversight, and minimize inefficiencies by transitioning to a paperless system, providing transparency into daily activities, and optimizing communication processes.
The total care score tracks workforce performance and facilitates the real-time closing of gaps, ensuring that healthcare organizations remain compliant and offer the highest quality of care to clients/patients.
Scores are determined using five pillars:
- Task Completion
- Performance Evaluation
- Compliance Management
- Value Management
- Happiness Management
Task Completion
every task gets scored for completeness and timely completion.
Performance Evaluation
self, peer, client, and supervisor evaluation
Compliance Management
built-in compliance activities, reminders, and expectations in workflows
Value Management
Tracks closing of the loop.
Happiness Management
Evaluates employee, client, and vendor satisfaction.
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Our philosophy is simple - hire a team of diverse, passionate people and foster a culture that empowers you to do your best work
